Facilitation Skills – Typical Participants

Backgrounds of Facilitators

Facilitators come from every segment of organizations, because important and complex meetings are so frequent and widely distributed. Facilitation is usually a secondary role for our participants, but facilitation skills are critical to their success as business analysts, project managers, district managers, human resources advisors, engineers, etc.

It is difficult to define a typical facilitator role. Of our latest (almost) 300 participants, people with 154 distinct job titles attended. The largest groupings were from Information Systems, Human Resources, and Middle and Senior Management but the need for strong facilitators clearly exists throughout the organization.

Participants’ Objectives

Although the primary roles of our participants vary widely, there is very strong agreement on their objectives in attending the Facilitation Skills Workshop. People want to produce better results in their meetings, and they want to make the meeting process more efficient. Specifically, participants want to learn to encourage contributions from quiet people, manage over-participators, keep on focus, generate more ideas, improve decision making and build commitment to action. Facilitators find a great commonality in the challenges they face, and in the solutions to making their groups more productive, no matter what primary roles they have in their work.

Facilitators’ Titles and Departments

Some of the titles from participants attending the Facilitation Skills Workshop, 1997-2004 follow, categorized by their organizational departments:

  • Information Systems (27% of participants)
    Business Analyst, Systems Analyst, Project Manager, Team Leader, Quality Assurance Coordinator, System Integrator, Lead Data Architect.
  • Human Resources (20%)
    HR Advisor, HR Manager, OD Analyst, Training Coordinator, Manager OE, Recruitment and Development Advisor.
  • Senior and Middle Management (11%)
    Director Business Development, District Manager, Service Director, VP Engineering, HR / IS Manager, District Sales Manager, Executive Director.
  • Engineering (6%)
    Chief Production Engineer, Maintenance Planner, Operations Engineer, Process Development Engineer, Senior Engineer Risk Management, Senior Petroleum Engineer.
  • Audit / Finance (5%)
    Audit Coordinator, Audit Officer, Budget Coordinator, Contracts Administrator, Finance Officer, Senior Buyer, Senior Internal Auditor, Staff Accountant.
  • Business Development / Sales (5%)
    Account Manager, Complex Bid Manager, Computer Sales Associate, Customer Service Manager, Senior Engineer Business Development, Senior Sales Associate, Specialist Representative.
  • Others (26%)
    Regional Health Promotion Facilitator, Complex Bid Manager, Grounds Manager, Associate, Community Resource Worker, Donor Relations Coordinator, Emergency Coordinator, Executive Assistant, Knowledge Management Analyst, Mountain Guide, Occupational Health Nurse, Partnership Consultant, Public Affairs Manager, Senior Field Biologist, Sergeant, Six Sigma Black Belt, Social Worker, Sustainable Development Systems Coordinator.